NPP Projection Admin 10/20

To do this evening/ was completed:

Presentation Issues: The picture in theater 2 is noticeably dim (maybe not to the average guest, as we have yet to receive any complaints about it, but to the trained eye the image looks significantly less vibrant than usual -- the first round was an open captions screening and the text looked almost blue/gray)

***I received a call around 1PM that the lights in theater 7 had gone up and very quickly realized this occurred because the feature had been skipped over following the pre-show/trailers. I tried rebooting the IMS, re-uploading the keys for the film, and playing the feature CPL separate from its show playlist but nothing worked. This show was cancelled and the MODs handled the guests (note: this first round was an open captions screening of Smile 2). 

This same issue had occurred yesterday morning and, upon closer inspection of the TMS/IMS, it appears there was some discrepancy between the 5.1 and 7.1 files of the OCAP and CCAP content that had been ingested, preventing the show from running normally. The 7.1 was, for whatever reason, unplayable, and the 5.1 had to be re-ingested and transferred. This 5.1 OCAP file is working just fine but the 7.1 remains unplayable. CCAP content for this feature is working all the same and should not cause any issues. OCAP show playlists for this film have had the feature file changed from 7.1 to 5.1 to avoid any future playback errors. I tech'd all playlists and feature content scheduled in T7 for the rest of the evening and everything is running smoothly. MODs have been updated about possible causes/the steps taken to remedy this***

Preshow Clips/Playlist: Added the show playlist for The 5000 Fingers of Dr. T to the schedule/TMS on Saturday and Sunday to have the content transferred in time for a tech

Added the show playlist for The Devil's Backbone to the schedule/TMS for tomorrow evening and adjusted the cue sheets accordingly

Trailer Updates:

Special Events/ AV set up: Betty Boop's Halloween cartoons and La Llorona screenings in theaters 1 and 4 this morning went smoothly

Ordering/Receiving (posters & trailers):

Ordering/Receiving (content):

Outgoing/Shipping (content): Removed Betty Boop's Halloween cartoons and La Llorona from their servers following the first round

Print/video Inspection: Tech'd SPLs for the cartoons and La Llorona before doors opened for picture and volume (added a lights down cue to the latter since a lights up cue was mistakenly placed at the start of the welcome bumper + adjusted the feature volume)

Asset tracking doc updated/checked?:

Maintenance/cleaning:

Cue sheets updated/checked (every shift): Yes + initialed for confirmation

Marquee updated?:

Posters updated?:

Cleaning lights on for the night?:

Projection cart by entrance?: Yes

Additional Notes: Unexpected light off alarm in theater 4 triggered around 11:45PM last night


Comments

Post a Comment

Popular posts from this blog

NPP Projection Open 12/28

To do this evening/ was completed: Scheduled 1/3 - 1/9 in LMS. A few manual starts in there. I scheduled those shows just a minute or two after their real start time to get the content transferred, just FYI. Started building the cue sheets as well. Got the first three days done. SE screenings went smoothly. Presentation Issues: Preshow Clips/Playlist: Trailer Updates: Special Events/ AV set up: Ordering/Receiving (posters & trailers): Ordering/Receiving (content): Outgoing/Shipping (content): Print/video Inspection: Asset tracking doc updated/checked?: Maintenance/cleaning: Cue sheets updated/checked (every shift): Yes Marquee updated?: Posters updated?: Cleaning lights on for the night?: Projection cart by entrance?: Additional Notes:
Read more

Projection Admin (and Close) 10/19

To do this evening/ was completed: Real quick - It was a great day! For tonight, I've let MOD know that, since I'm more comfortable staying until most of the last round starts (due to some funky server issues we've been having), I'm going to go see a movie in T2 and can silently text with them if they need anything or should anything go wrong (knocking on wood).  Extremely thrilled to say that all three NewFest shows went very well this morning/afternoon. It was definitely a bit of a magic trick with some overlapping intros/Q&As but having my personal ROS helped so much. Thank you to Desmond, NewFest rockstar.  Desmond and I double checked all shows before doors. Gaffed the wired mics and tested everything. Since one guest for the q&a in T2 wasn't comfortable with the chairs, we swapped our directors chairs for the ones in the bar, which still worked super well with the slides and spots.  Had to ride the mic in trees a bit since everyone's got a differen...
Read more

NPP Projection Report 4/6 Open

To do this evening/ was completed: Theater 3 issue happened again, Carly radioed me that the second round preshow didn't start. I was able to restart the projector and put the preshow on about 12 minutes before lights down. Trailers/feature played fine after that. I wrote again to DMS and Jerry said he'll have a list of parts to replace on Monday. For the sake of clarity, here is everything I've gathered about this issue: -When it happens, you won't be able to control playback via the TMS, manually fire automation cues, or access the IMS web GUI at all -Schedules for Theater 3 will display as "KDM missing" and the storage health icon on the Overview page will say "Storage degraded," even though the storage is healthy and KDMs have been uploaded and are active. -This issue prevents the server from validating KDMs (even though they are there and valid), so encrypted content will not play with the server in this state. If the projector goes into this st...
Read more