NPP Projection Close 6/19
To do this evening/ was completed: Presentation Issues: A guest asked for a closed captioning device ahead of the final round of Backrooms in theater 3. This guest is here frequently with their partner and will normally take the device and set it up on their table themselves. Roughly 5 minutes into the feature I was radioed to come down and troubleshoot some technical difficulties. The device was on but only showed "Dolby Captiview ready" on screen. I've run into this issue before and generally speaking rebooting the Fidelio transmitter in the booth will make for a quick fix but this was not the case. I unplugged the USB line, tried the original closed captioning device in addition to a second one I'd brought down from the third floor, then tried unplugging/plugging in the power three more times to no avail. Both devices continued to read "Dolby Captiview ready" each time they connected to the system. I connected both devices to theater 7's Fidelio trans...